10/30 TMCnet-News

Please add updates@feedmyinbox.com to your address book to make sure you receive these messages in the future. TMCnet-News - TMCnet.com RSS Service - TMCnet-News The Advantages of SaaS-based Call Center Solutions, Part 3 October 29, 2009 at 2:32 pm Software-as-a-service or "cloud"-based call center solutions continue to gain traction in the small to medium sized business segment, as companies come to recognize the many advantages they have over premises-based systems. Certification for Security Sales People October 29, 2009 at 2:15 pm The issue of security has risen to the executive level throughout business, government and industry. The rise has energized sales people for two primary reasons. First is the opportunity ? security spending is forecasted to increase through 2014. That is good news for technology and services sales people. The second is the criticality of security and the risks to organizations has made it an issue for the top executives and the sales people love to call at the executive level or as they say the "C" level; "C" being CEO, CFO, COO and so on. However, in many cases this creates a huge issue and risk for all parties involved. Why Windows 7? October 29, 2009 at 1:57 pm Unlike other software policies, AppLocker works under a simple premise: It allows the apps you specify and blocks the rest. Vidyo Gets Patent for its VidyoRouter Architecture October 29, 2009 at 1:29 pm Vidyo, a provider of personal telepresence, has announced that its VidyoRouter architecture has been granted a patent by the U.S. Patent and Trademark Office. Pearson's Teacher Education & Development Group Initiates Virtual Conference to Discuss Future of Teaching October 29, 2009 at 1:20 pm Pearson's Teacher Education & Development Group, an organization specialising in education, technology and services, has reportedly taken the initiative to bring forth education leaders from across California State University's 23 campuses for a two-day virtual conference scheduled to go live from today until Oct. 30. Orbit International's Power Group Receives $1,389,000 Order October 29, 2009 at 1:17 pm Orbit International Corp. has said that its Power Group, through its Behlman Electronics, Inc. subsidiary, has received an order for approximately $1,389,000 for a commercial-off-the-shelf (COTS) power supply for its COTS division to support a U.S. Naval anti-submarine and anti-ship surveillance targeting system. inContact Enters into Strategic Partnership with Astadia October 29, 2009 at 1:13 pm inContact, Inc., which offers on-demand call center solutions and agent optimization tools, reportedly has entered into a strategic partnership with Astadia, which offers technology enabled business consulting and is a leading salesforce.com partner. Telecom Expense Management Practices Will Continue to Evolve: Rivermine October 29, 2009 at 1:04 pm Although expense reduction is one of the primary drivers for a TEM solution for either size organization, there are a wide range of benefits that come along with it, according to Mark Logan, president and CEO of Rivermine. Enablence Technologies Enters into Agreement with Global Telecom Systems Developer October 29, 2009 at 1:02 pm Enablence Technologies Inc. has reportedly entered into an agreement with a Tier 1 global telecommunications systems developer to develop and supply it with Enablence's Planar Lightwave Circuit (PLC)-based components. Sonasoft Announces Price Reduction for its Backup and Recovery Solution October 29, 2009 at 12:57 pm Sonasoft, a provider of fully integrated and automated solutions for archiving, disaster recovery, and data backup/recovery for the SMB market, has announced a year-end price-reduction program for its Sonasoft Backup and Recovery solution. Imagine Communications' ICE Broadcast System Now Delivering More than 800 HD and SD Digital TV Signals October 29, 2009 at 12:51 pm Imagine Communications, a dealer in digital video solutions that deliver bandwidth-intensive services with optimum video quality and Quality of Experience (QoE), has claimed that its ICE Broadcast system is now being used to deliver more than 800 high definition and standard definition digital television signals reaching more than 20 million digital video subscribers nationwide. Priceline.com Launches Hotel Negotiator for iPhone and iPod Users October 29, 2009 at 12:45 pm Priceline.com, which provides online travel services in 29 languages in over 78 countries in Europe, North America, Asia, the Middle East and Africa, has announced the launch of Hotel Negotiator App, which allows travelers use iPhone or iPod touch to find hotels during travel. Ankeena Partners with Juniper for Optimizing Online Media Delivery October 29, 2009 at 12:39 pm Ankeena Networks, a provider of new media infrastructure solutions, is reportedly partnering with Juniper Networks, a provider of high-performance network solutions, to help service providers enhance their networks for better delivery of online media. Viper Networks Announces 49 Percent LOI for Saudi Arabian Construction Company October 29, 2009 at 12:32 pm Viper Networks, Inc., a global telecommunication network operations and technical management company, reportedly has signed a Letter of Intent to acquire a 49 percent interest of a privately held, profitable construction company based in Saudi Arabia, for a combination of cash and stock. IT Solutions Now Offering Microsoft Dynamics CRM Hosting October 29, 2009 at 12:28 pm IT Solutions Now, a Microsoft Exchange Hosting organization, has announced the launch of its CRM 4.0 hosting service, featuring Microsoft Dynamics CRM Hosting, offering a fully integrated customer relationship management (CRM) solution to organizations. In-Stat: Green Initiatives Do Not Resonate with CPE Buyers October 29, 2009 at 12:17 pm A recent report from In-Stat reveals that customers in the United States consider speed, security and coverage as the prime factors when purchasing customer premise equipment. Surprisingly, the least important factors were brand reputation and environmental friendliness, In-Stat said. PIM Platform Upholds Vision for Unified Physical Infrastructure October 29, 2009 at 12:00 pm Today's physical infrastructure platform should be able to support the organizational network, data centers, Web sites, video surveillance, security and access system and industrial networks, according to the smart data center experts at Panduit. Voxbone's iNum Service Supports High Definition with Skype's SILK October 29, 2009 at 12:00 pm Voxbone, a provider of international Voice over Internet Protocol (VoIP) origination services and telephone numbers, has announced that its iNum service now supports high-definition (HD) calling between dozens of VoIP networks and Skype. Some Towns May Never Get Broadband Internet without Stimulus Funding: Applicant October 29, 2009 at 11:42 am Rogers, Ark.-based Foundation Telecommunications, Inc. ? a company that serves broadcast, cable, business, government and education clients worldwide ? is seeking $5.2 million through the program to bring its two-way commercial satellite Internet service to 115 small communities in Alabama, Arkansas, Indiana, Kansas, Kentucky, Minnesota, Missouri, North Carolina, Ohio, Oklahoma and Tennessee. Sprint Nextel Has a Turn-Around Quarter October 29, 2009 at 11:40 am AT&T added two million net new customers in the third quarter. Verizon added 1.2 million net customer additions in its third quarter. Sprint Nextel reported a loss of 135,000 retail subscribers, which is a combination of our post-paid and prepaid subscribers, but that was the company's best retail net subscriber result in more than two years, says Sprint Nextel CEO Dan Hesse. Entrepreneur tells Congress Middle-mile Investment Crucial to Rural Broadband October 29, 2009 at 11:37 am After recent commentary that small firms are facing difficulties when trying to weed through the rigid and overly detailed broadband stimulus application process, the House Small Business Committee expanded these issues at a recent hearing. Altera Ships Stratix IV GT FPGAs Featuring 11.3-Gbps Transceivers October 29, 2009 at 11:36 am Altera Corporation has reportedly started shipping its new Stratix IV GT EP4S100G2 field-programmable gate arrays, or FPGAs, which are integrated with 11.3-Gbps transceivers. New iPhone App Facilitates Guided GPS Tours of New York City October 29, 2009 at 9:31 am iPhone users visiting New York City can now use the mobile device to take a GPS guided tour of the city -- thanks to a new application that turns the device into a handheld GPS-based tour guide. Conference Phone Feature: VoIP Gateways Offer Advance Paging Communications October 29, 2009 at 9:30 am These days, more and more businesses are turning to video conferencing as a means to conduct live meetings with clients without traveling. The popular trend has is becoming more of a fixture in most companies' budgets, particularly during tough economic times. With video conferencing solutions, members participate in the meeting from all over the world. And in a world where more and more businesses are going global, the demand for solutions to help companies be more productive while reducing costs is on the rise. One such solution is conference phones. Broadband Stimulus Delays Spur Congressional Frustration October 29, 2009 at 8:55 am Now that applicants for the first round of broadband stimulus funding have learned that they'll have to wait at least another month before knowing whether they'll get any money from the government, elected officials are taking issue with the Commerce Department's National Telecommunications and Information Administration and the Rural Utilities Service. Broadband Stimulus Delays, Delays, Delays October 29, 2009 at 8:47 am This delay is just one of many in the short history of the broadband stimulus. Western Canada's Calgary Board of Education Launches Telax Hosted Call Center October 29, 2009 at 8:31 am Western Canada's largest school board, the Calgary Board of Education, or "CBE," has launched the Telax Hosted Call Center that will support the growing service demands on its IT Department Helpdesk. The MobileStore Partners With PayMate for Next Generation Payment Solutions October 29, 2009 at 8:29 am The MobileStore has partnered with PayMate to offer comprehensive Point of Sale solutions, or "E-POS," across its 1300 stores in more than 200 cities. The next generation payment solutions will allow customers to pay for their purchases, recharge talk-time and even buy or send gift vouchers instantly and securely via the mobile. Symmetricom Enhances Q-Advisor And A High-Density Platform October 29, 2009 at 8:25 am Symmetricom, Inc. has announced key enhancements to Q-Advisor, its Network Operations Center, or "NOC," management software for its V-Factor Quality of Experience, or "QoE," monitoring platform. The synchronization systems from Symmetricom include primary reference sources, building integrated timing supplies, GPS timing receivers, time and frequency distribution systems, network time servers and ruggedized oscillators. Record Skype Conversations with SkypeCap's new Mac System October 29, 2009 at 8:16 am SkypeCap has released SkypeCap for Mac 3.6, an update to its Skype video and audio session recorder for Mac OS X. SkypeCap for Mac can be downloaded directly from the SkypeCap website. Metaswitch Networks Picked by RCN for IP Voice Rollout October 29, 2009 at 8:14 am Metaswitch Networks this week announced that all-digital broadband services provider RCN Corp. will upgrade its entire voice network to provide a broad range of IP telephony applications and services with Metaswitch equipment. Comcast Launches High-Speed Internet Service in California October 29, 2009 at 8:11 am Comcast, a provider of entertainment, information and communications products and services, is all set to launch Extreme 50 Mbps high-speed Internet service in Central California and Santa Barbara County. Internap Sets Larger Strategy to Power Internet-based Applications October 29, 2009 at 7:57 am Internet solutions company, Internap Network Services Corp., has reportedly appointed two new executives ? Scott Hrastar and Robert Minnear ? to its senior management team. Yealink Showcases IP Phones at Hong Kong Electronics Fair and China Sourcing Fair October 29, 2009 at 7:50 am Yealink introduced its line of inexpensive multimedia phones to attendees at the Hong Kong Electronics Fair and China Sourcing Fair, held at the Hong Kong Convention & Exhibition Center and Asia World Expo. XO Communications' Software and Network Services Recognizes as Industry Leaders October 29, 2009 at 7:49 am Advanced communications services provider, XO Communications has reportedly been honored by the New Paradigm Resources Group, Inc. for its outstanding performance in the convergence of software and network infrastructure services and its innovative virtualized solutions offerings, including its software-as-a-service, XO Connect. RGB Networks Introduces New Video Processing Platform October 29, 2009 at 7:40 am RGB Networks, a major player in network video processing, has introduced new video processing platform. Telvent Tracking Progress and Impact of Broadband Stimulus Awards for Smart Grid Projects October 29, 2009 at 7:37 am Telvent, a global IT solutions and business information services provider, is reportedly sponsoring SmartGridNews.com, a special website where visitors can track the progress and impact of broadband stimulus awards for Smart Grid projects around the country. Strategy Analytics Report Vodafone Shifting to Full Communications Provider October 29, 2009 at 7:36 am Strategy Analytics reported that Vodafone has now graduated from being a pure-play mobile provider to being an all-encompassing converged and unified communications company. This shift is reflected in Vodafone's interest in total communications, according to the Strategy Analytics Wireless Enterprise Strategies report, "Vodafone Targets SMEs With Hosted Converged Services." Ipswitch's IMailer Server Offers Smart Technology for Email Servers October 29, 2009 at 7:35 am Email scams are everywhere, particularly those asking recipients for money. While many companies and consumers, alike, have taken steps to protect their computers and inboxes from spam, others aren't quite sure what to do. But officials from Ipswitch, Inc., a Lexington, Mass.-based developer of business-class messaging applications, are offering tips to help people decide what to do with suspicious email. DSP Group Powers CAT-iq Certified Products October 29, 2009 at 7:33 am In an effort to expand the adoption of cordless advanced technology Internet and quality, or "CAT-iq," IP communications technology, DSP Group, Inc. announced that its silicon and HD voice technologies featuring ICs and software have been incorporated into 11 CAT-iq certified products from cordless telephone manufacturers. Telacoustics Audio Processing Solution Selected for Motorola Headset October 29, 2009 at 7:26 am Telacoustics reportedly announced that the latest addition to its TAP technology suite of audio processing for bone conduction has been incorporated in the Motorola Endeavor HX1 Bluetooth headset. This headset is a true bone conduction Bluetooth headset available in the market said company sources. Reaxion Intros New Multi-Platform Mobile Application Suite October 29, 2009 at 7:19 am Reaxion has introduced its new multi-platform Mobile Application Suite which is a set of services suitable for brand owners, agencies, publishers and developers. AuthenTec Establishes Record with 50 Millionth Fingerprint Sensor Shipment October 29, 2009 at 5:01 am AuthenTec has established a new record for the fingerprint sensor market with the shipment of its 50 millionth fingerprint sensor. AuthenTec provides fingerprint authentication sensors and solutions to the high-volume PC, wireless device and access control markets. More than 45 million sensors from AuthenTec are being used throughout the world. Trinity Park Selects Cbeyond`s Business Communications October 29, 2009 at 4:52 am The healthcare organizations across the world are increasingly deploying modern communications as they find them to be extremely reliable and useful. One such addition to this list of healthcare organizations is Trinity Park Surgery Center, an organization that has selected Cbeyond`s business phone service and Fax to Email solutions to improve its business. IBBS Intros Broadband Network Services Platform at SCTE Cable-Tec Expo October 29, 2009 at 4:45 am Integrated Broadband Services, or "IBBS," a provider of broadband software and service solutions to operators throughout the United States, Canada and Latin America, announced the launch of a Broadband Network Services platform that utilizes cloud computing technology. Gladinet Releases Cloud Gateway v1.0 and Cloud Desktop v1.3 October 29, 2009 at 4:36 am Gladinet, a specialist in transforming the Internet into a virtual PC by integrating a wide range of cloud services on a PC desktop, has reportedly launched Gladinet Cloud Gateway v1.0 and Cloud Desktop v1.3, which are designed to meet the cloud computing needs of SMBs. Japan Product and Service Providers Selects Adaptec RAID Controllers October 29, 2009 at 4:30 am Third Wave Corp. and A. T. Works, two leading Japanese technology product and service providers, have reportedly selected Adaptec's Unified Serial RAID controllers. CommScope Intros Nano Subscriber Amplifier October 29, 2009 at 4:24 am CommScope, a provider of infrastructure solutions for communication networks, has reportedly introduced new Nano amplifier to the Signal Vision line of subscriber drop products. Verizon Aims for Network Power Efficiency October 29, 2009 at 4:19 am Verizon, a provider of broadband and other wireless and wireline communications services, will be opting for hardware that use thermal modeling for its network gear in order to increase its network power efficiency. With the enhanced operational efficiency resulting out of low heat dissipating hardware the company hopes to minimize the requirement of costly air conditioning in central offices, equipment vaults and other facilities. How TeleTech Uses Social Media in Its Contact Centers October 29, 2009 at 4:16 am Social media sites like Facebook, LinkedIn, MySpace, and Twitter are rapidly becoming part of our everyday interactions. They are also developing into invaluable methods to enable more effective customer service and support, nip problems like inaccurate information, and to identify marketing opportunities by listening to customers' voices.   This email was sent to topi.ireng@gmail.com.  Create Your Account Don't want to receive this feed any longer? Unsubscribe here.