| The Advantages of SaaS-based Call Center Solutions, Part 3
October 29, 2009 at 2:32 pm
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| | Software-as-a-service or "cloud"-based call center solutions continue to gain traction in the small to medium sized business segment, as companies come to recognize the many advantages they have over premises-based systems. |
| Certification for Security Sales People
October 29, 2009 at 2:15 pm
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| | The issue of security has risen to the executive level throughout business, government and industry. The rise has energized sales people for two primary reasons. First is the opportunity ? security spending is forecasted to increase through 2014. That is good news for technology and services sales people. The second is the criticality of security and the risks to organizations has made it an issue for the top executives and the sales people love to call at the executive level or as they say the "C" level; "C" being CEO, CFO, COO and so on. However, in many cases this creates a huge issue and risk for all parties involved. |
| Why Windows 7?
October 29, 2009 at 1:57 pm
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| | Unlike other software policies, AppLocker works under a simple premise: It allows the apps you specify and blocks the rest. |
| Orbit International's Power Group Receives $1,389,000 Order
October 29, 2009 at 1:17 pm
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| | Orbit International Corp. has said that its Power Group, through its Behlman Electronics, Inc. subsidiary, has received an order for approximately $1,389,000 for a commercial-off-the-shelf (COTS) power supply for its COTS division to support a U.S. Naval anti-submarine and anti-ship surveillance targeting system. |
| inContact Enters into Strategic Partnership with Astadia
October 29, 2009 at 1:13 pm
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| | inContact, Inc., which offers on-demand call center solutions and agent optimization tools, reportedly has entered into a strategic partnership with Astadia, which offers technology enabled business consulting and is a leading salesforce.com partner. |
| Imagine Communications' ICE Broadcast System Now Delivering More than 800 HD and SD Digital TV Signals
October 29, 2009 at 12:51 pm
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| | Imagine Communications, a dealer in digital video solutions that deliver bandwidth-intensive services with optimum video quality and Quality of Experience (QoE), has claimed that its ICE Broadcast system is now being used to deliver more than 800 high definition and standard definition digital television signals reaching more than 20 million digital video subscribers nationwide. |
| Priceline.com Launches Hotel Negotiator for iPhone and iPod Users
October 29, 2009 at 12:45 pm
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| | Priceline.com, which provides online travel services in 29 languages in over 78 countries in Europe, North America, Asia, the Middle East and Africa, has announced the launch of Hotel Negotiator App, which allows travelers use iPhone or iPod touch to find hotels during travel. |
| Ankeena Partners with Juniper for Optimizing Online Media Delivery
October 29, 2009 at 12:39 pm
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| | Ankeena Networks, a provider of new media infrastructure solutions, is reportedly partnering with Juniper Networks, a provider of high-performance network solutions, to help service providers enhance their networks for better delivery of online media. |
| Viper Networks Announces 49 Percent LOI for Saudi Arabian Construction Company
October 29, 2009 at 12:32 pm
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| | Viper Networks, Inc., a global telecommunication network operations and technical management company, reportedly has signed a Letter of Intent to acquire a 49 percent interest of a privately held, profitable construction company based in Saudi Arabia, for a combination of cash and stock. |
| IT Solutions Now Offering Microsoft Dynamics CRM Hosting
October 29, 2009 at 12:28 pm
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| | IT Solutions Now, a Microsoft Exchange Hosting organization, has announced the launch of its CRM 4.0 hosting service, featuring Microsoft Dynamics CRM Hosting, offering a fully integrated customer relationship management (CRM) solution to organizations. |
| In-Stat: Green Initiatives Do Not Resonate with CPE Buyers
October 29, 2009 at 12:17 pm
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| | A recent report from In-Stat reveals that customers in the United States consider speed, security and coverage as the prime factors when purchasing customer premise equipment. Surprisingly, the least important factors were brand reputation and environmental friendliness, In-Stat said. |
| PIM Platform Upholds Vision for Unified Physical Infrastructure
October 29, 2009 at 12:00 pm
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| | Today's physical infrastructure platform should be able to support the organizational network, data centers, Web sites, video surveillance, security and access system and industrial networks, according to the smart data center experts at Panduit. |
| Voxbone's iNum Service Supports High Definition with Skype's SILK
October 29, 2009 at 12:00 pm
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| | Voxbone, a provider of international Voice over Internet Protocol (VoIP) origination services and telephone numbers, has announced that its iNum service now supports high-definition (HD) calling between dozens of VoIP networks and Skype. |
| Some Towns May Never Get Broadband Internet without Stimulus Funding: Applicant
October 29, 2009 at 11:42 am
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| | Rogers, Ark.-based Foundation Telecommunications, Inc. ? a company that serves broadcast, cable, business, government and education clients worldwide ? is seeking $5.2 million through the program to bring its two-way commercial satellite Internet service to 115 small communities in Alabama, Arkansas, Indiana, Kansas, Kentucky, Minnesota, Missouri, North Carolina, Ohio, Oklahoma and Tennessee. |
| Sprint Nextel Has a Turn-Around Quarter
October 29, 2009 at 11:40 am
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| | AT&T added two million net new customers in the third quarter. Verizon added 1.2 million net customer additions in its third quarter. Sprint Nextel reported a loss of 135,000 retail subscribers, which is a combination of our post-paid and prepaid subscribers, but that was the company's best retail net subscriber result in more than two years, says Sprint Nextel CEO Dan Hesse. |
| Conference Phone Feature: VoIP Gateways Offer Advance Paging Communications
October 29, 2009 at 9:30 am
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| | These days, more and more businesses are turning to video conferencing as a means to conduct live meetings with clients without traveling. The popular trend has is becoming more of a fixture in most companies' budgets, particularly during tough economic times. With video conferencing solutions, members participate in the meeting from all over the world. And in a world where more and more businesses are going global, the demand for solutions to help companies be more productive while reducing costs is on the rise. One such solution is conference phones. |
| Broadband Stimulus Delays Spur Congressional Frustration
October 29, 2009 at 8:55 am
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| | Now that applicants for the first round of broadband stimulus funding have learned that they'll have to wait at least another month before knowing whether they'll get any money from the government, elected officials are taking issue with the Commerce Department's National Telecommunications and Information Administration and the Rural Utilities Service. |
| The MobileStore Partners With PayMate for Next Generation Payment Solutions
October 29, 2009 at 8:29 am
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| | The MobileStore has partnered with PayMate to offer comprehensive Point of Sale solutions, or "E-POS," across its 1300 stores in more than 200 cities. The next generation payment solutions will allow customers to pay for their purchases, recharge talk-time and even buy or send gift vouchers instantly and securely via the mobile. |
| Symmetricom Enhances Q-Advisor And A High-Density Platform
October 29, 2009 at 8:25 am
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| | Symmetricom, Inc. has announced key enhancements to Q-Advisor, its Network Operations Center, or "NOC," management software for its V-Factor Quality of Experience, or "QoE," monitoring platform. The synchronization systems from Symmetricom include primary reference sources, building integrated timing supplies, GPS timing receivers, time and frequency distribution systems, network time servers and ruggedized oscillators. |
| Metaswitch Networks Picked by RCN for IP Voice Rollout
October 29, 2009 at 8:14 am
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| | Metaswitch Networks this week announced that all-digital broadband services provider RCN Corp. will upgrade its entire voice network to provide a broad range of IP telephony applications and services with Metaswitch equipment. |
| Comcast Launches High-Speed Internet Service in California
October 29, 2009 at 8:11 am
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| | Comcast, a provider of entertainment, information and communications products and services, is all set to launch Extreme 50 Mbps high-speed Internet service in Central California and Santa Barbara County. |
| XO Communications' Software and Network Services Recognizes as Industry Leaders
October 29, 2009 at 7:49 am
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| | Advanced communications services provider, XO Communications has reportedly been honored by the New Paradigm Resources Group, Inc. for its outstanding performance in the convergence of software and network infrastructure services and its innovative virtualized solutions offerings, including its software-as-a-service, XO Connect. |
| Strategy Analytics Report Vodafone Shifting to Full Communications Provider
October 29, 2009 at 7:36 am
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| | Strategy Analytics reported that Vodafone has now graduated from being a pure-play mobile provider to being an all-encompassing converged and unified communications company. This shift is reflected in Vodafone's interest in total communications, according to the Strategy Analytics Wireless Enterprise Strategies report, "Vodafone Targets SMEs With Hosted Converged Services." |
| Ipswitch's IMailer Server Offers Smart Technology for Email Servers
October 29, 2009 at 7:35 am
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| | Email scams are everywhere, particularly those asking recipients for money. While many companies and consumers, alike, have taken steps to protect their computers and inboxes from spam, others aren't quite sure what to do. But officials from Ipswitch, Inc., a Lexington, Mass.-based developer of business-class messaging applications, are offering tips to help people decide what to do with suspicious email. |
| DSP Group Powers CAT-iq Certified Products
October 29, 2009 at 7:33 am
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| | In an effort to expand the adoption of cordless advanced technology Internet and quality, or "CAT-iq," IP communications technology, DSP Group, Inc. announced that its silicon and HD voice technologies featuring ICs and software have been incorporated into 11 CAT-iq certified products from cordless telephone manufacturers. |
| Telacoustics Audio Processing Solution Selected for Motorola Headset
October 29, 2009 at 7:26 am
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| | Telacoustics reportedly announced that the latest addition to its TAP technology suite of audio processing for bone conduction has been incorporated in the Motorola Endeavor HX1 Bluetooth headset. This headset is a true bone conduction Bluetooth headset available in the market said company sources. |
| AuthenTec Establishes Record with 50 Millionth Fingerprint Sensor Shipment
October 29, 2009 at 5:01 am
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| | AuthenTec has established a new record for the fingerprint sensor market with the shipment of its 50 millionth fingerprint sensor. AuthenTec provides fingerprint authentication sensors and solutions to the high-volume PC, wireless device and access control markets. More than 45 million sensors from AuthenTec are being used throughout the world. |
| Trinity Park Selects Cbeyond`s Business Communications
October 29, 2009 at 4:52 am
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| | The healthcare organizations across the world are increasingly deploying modern communications as they find them to be extremely reliable and useful. One such addition to this list of healthcare organizations is Trinity Park Surgery Center, an organization that has selected Cbeyond`s business phone service and Fax to Email solutions to improve its business. |
| IBBS Intros Broadband Network Services Platform at SCTE Cable-Tec Expo
October 29, 2009 at 4:45 am
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| | Integrated Broadband Services, or "IBBS," a provider of broadband software and service solutions to operators throughout the United States, Canada and Latin America, announced the launch of a Broadband Network Services platform that utilizes cloud computing technology. |
| Gladinet Releases Cloud Gateway v1.0 and Cloud Desktop v1.3
October 29, 2009 at 4:36 am
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| | Gladinet, a specialist in transforming the Internet into a virtual PC by integrating a wide range of cloud services on a PC desktop, has reportedly launched Gladinet Cloud Gateway v1.0 and Cloud Desktop v1.3, which are designed to meet the cloud computing needs of SMBs. |
| CommScope Intros Nano Subscriber Amplifier
October 29, 2009 at 4:24 am
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| | CommScope, a provider of infrastructure solutions for communication networks, has reportedly introduced new Nano amplifier to the Signal Vision line of subscriber drop products. |
| Verizon Aims for Network Power Efficiency
October 29, 2009 at 4:19 am
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| | Verizon, a provider of broadband and other wireless and wireline communications services, will be opting for hardware that use thermal modeling for its network gear in order to increase its network power efficiency. With the enhanced operational efficiency resulting out of low heat dissipating hardware the company hopes to minimize the requirement of costly air conditioning in central offices, equipment vaults and other facilities. |
| How TeleTech Uses Social Media in Its Contact Centers
October 29, 2009 at 4:16 am
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| | Social media sites like Facebook, LinkedIn, MySpace, and Twitter are rapidly becoming part of our everyday interactions. They are also developing into invaluable methods to enable more effective customer service and support, nip problems like inaccurate information, and to identify marketing opportunities by listening to customers' voices. | | |  |
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