10/27 TMCnet-News

Please add updates@feedmyinbox.com to your address book to make sure you receive these messages in the future. TMCnet-News - TMCnet.com RSS Service - TMCnet-News RadiSys Launches Fourth Generation ATCA Platform October 26, 2009 at 2:18 pm According to officials at the Hillsboro, Ore.-based company, its RadiSys ATCA 4.0 initiative ? the company's fourth generation of AdvancedTCA products ? is designed to support the next generation of high bandwidth applications. Altitude Software Hosts its Multimedia Contact Center Solutions Over TelCentris' UC Service Delivery Platform October 26, 2009 at 1:56 pm Their solution will free organizations from disparate, difficult to manage systems and save thousands of dollars by removing the need for an expensive, on-premise system to get similar capabilities, company officials said. Service Providers: Be Careful What You Wish For October 26, 2009 at 1:51 pm Basically, in the consumer world, smartphones have created unrealistic expectations, and as mobile broadband becomes a must-have, service providers have a conundrum on their hands. Interactive Intelligence Reports 'Record Revenues' of $33.2 Million for 3Q09 October 26, 2009 at 1:48 pm Contact center and corporate phone system solutions provider Interactive Intelligence today reported "record revenues" of $33.2 million for the third quarter of 2009, an increase of 10.4 percent over the $30.1 million it reported the third quarter of 2008. Tufin Technologies Adds Salt River Project to Customer Roster October 26, 2009 at 1:44 pm Tufin Technologies, a provider of security lifecycle management solutions, has added Salt River Project to their customer list. OWC Facility First to Be 100 Percent On-Site Wind Powered October 26, 2009 at 1:41 pm Completely on-site powered, OWC can run its resource-conserving LEED Platinum designed facility and Internet operations datacenter, which opened in 2008, on this renewable, non-polluting power source Qualcomm Establishes Subsidiary to Focus on Mobile Open Source Development October 26, 2009 at 1:37 pm Company officials said that QuIC has brought together a dedicated group of engineers to optimize open source software with Qualcomm technology. Apptis Technology Attains Master Unified Communications Partner Status October 26, 2009 at 1:34 pm Apptis Technology Solutions, a division of Apptis, Inc., and a technology solutions provider and value-added reseller, has achieved Cisco's Master Unified Communications Specialization. Sipera Opens Door to Secure IP-Based Mobile Communications October 26, 2009 at 1:30 pm Smart enterprises and users have long seen the cost and functionality advantages of IP-based communications such as VoIP and unified communications over wireless via highly capable smartphones. ProRail Signs Four-Year Services Contract with BT October 26, 2009 at 1:20 pm BT officials said that the agreement covers the design, build and management of a converged fixed-mobile IP-telephony solution, enabling employees to work more flexibly and collaborate better. General Motors de Mexico Deploys AltiGen Call Center Solution October 26, 2009 at 1:18 pm The GM call center provides product and technical support to thousands of individuals representing and servicing GM brands across Mexico. VanillaSoft's User Friendly Auto Dialer Systems Save Time and Money October 26, 2009 at 1:12 pm Lead management and telemarketing software provider VanillaSoft has many platforms within its product portfolio that increases sales turnover for a company in the customer relationship management, or "CRM," industry, its auto dialing feature offers preview and progressive dialing which creates call continuity. Covage Deploys ADVA FSP 3000 Across its Metro Network Infrastructure October 26, 2009 at 1:10 pm French carrier Covage announced that it has deployed the ADVA FSP 3000 throughout most metropolitan regions in France. This metro network infrastructure is expected to connect customers to the national backbone, company officials said. Tips for Selecting Call Center Scheduling Software, Part 3 October 26, 2009 at 1:04 pm The benefits of using call center scheduling software -- also known as workforce management software -- are well-documented. These software solutions, which are increasingly being offered via the software-as-a-service or "cloud"-based model, offer advanced analytics capabilities which help call center managers forecast, with a high degree of accuracy, how many agents will be needed for any given shift. SimpleSignal Brings Call Control Toolbar to Hosted VoIP October 26, 2009 at 1:04 pm SimpleSignal Brings Call Control Toolbar to Hosted VoIP Innoveer IDs Contact Center/CRM Integration Benefits, Challenges, Solutions October 26, 2009 at 12:47 pm TMCnet interviewed Innoveer, a leading CRM, customer strategy and solutions consultancy, to get its take on contact center/CRM integration including CIM Huawei's Image Improving 'Dramatically': Study October 26, 2009 at 12:39 pm Armed with cutting-edge technology and offering strong value for money, Huawei is fast improving its global image, says a new report from market analyst firm Infonetics Research. LTE On its Way to Top $5 Billion in 2013: Report October 26, 2009 at 12:31 pm By 2013, the number of LTE service subscribers may reach 72 million, and the market for LTE infrastructure equipment may top $5 billion, predicts the research firm. World Health Organization to Release Study on Correlation Between Cell Phone Usage and Brain Tumors October 26, 2009 at 12:12 pm It's not uncommon to wonder whether or not there are any long-term physically effects of using mobile devices. Universal Capital Enters into Management Agreement with SIVOO October 26, 2009 at 11:59 am Universal Capital officials said the agreement will allow the company to help in reorganizing and redirecting its strategies by developing effective marketing plans, recruiting new personnel, and cultivating partnerships and introductions to other companies within Universal's portfolio. NTT America Extends North American Presence to Denver October 26, 2009 at 11:56 am Company officials said that the new Arcstar PoP enables NTT America to provide multi-national corporations in region with high-capacity, efficient networks to support their global operations, particularly to the Asia-Pacific region and beyond. Mississippi ITS Picks Infinite Group for Implementing Microsoft Stimulus 360 October 26, 2009 at 11:52 am Infinite Group, Inc. announced that it has been selected by the Mississippi Department of Information Technology Services or ITS to provide installation, configuration, implementation and training services for Microsoft Stimulus 360. Ingate Launches new E-SBC for SIP Trunking October 26, 2009 at 11:49 am Ingate, a developer of firewall technology and products that support unified communications, today introduced its IX78 Enterprise Session Border Controller, or E-SBC from sister company Inertex Data AB. Free Webinar to Explain the Advantages of Call Center Workforce Management Software over Spreadsheets October 26, 2009 at 11:47 am Still using spreadsheets to schedule your call center agents? If so, you are probably at a distinct disadvantage compared to your competitors using workforce management solutions. Open Source CRM Provider to Host Webinar on Selecting Cost Effective, Successful CRM System October 26, 2009 at 11:44 am In efforts to give its customers and other industry professionals the most up to date and accurate analysis of customer relationship management, or "CRM," news, open source CRM provider, SugarCRM will be sponsoring a Webinar to educate listeners on how less is more in the CRM world. MedAppz and MedAssets Enter into Multi-Year Agreement October 26, 2009 at 11:43 am Company officials said that this GPO agreement is expected to help improve patient care, increase office efficiencies and reduce risks for both patients and healthcare providers. Polycom and BroadSoft Offer Interoperable Products for Video and Voice October 26, 2009 at 11:25 am This expanded voice and video combination is delivered as a hosted service through BroadSoft and provides a complete and so-called "cost-effective" communications solution for both small- and medium-sized businesses. My1voice Virtual Receptionist Helps Small Businesses Present a More Professional Image October 26, 2009 at 11:21 am Presenting a professional image is a critical requirement for start-ups and small companies looking to attract customers and expand their businesses. Yet when it comes to their phones, often these organizations find it difficult to obtain the features that create the right impression at an affordable price. The my1voice virtual phone service solves these issues, delivering capabilities normally found only in large, expensive corporate phone systems for as little as $10 per month ? and with no equipment costs. eVerge Honored by Oracle for Financial Institution CRM Solution October 26, 2009 at 11:14 am The "Honorable Mention, Industry Solution" award was given as recognition of eVerge Group's CRM solution designed specifically for financial institutions. Dialogic Unveils New Host Media Processing Software October 26, 2009 at 11:10 am Officials at Dialogic Corporation ? a company that focuses on mobile, video, IP, and TDM solutions for network service providers and enterprise communications ? say their so-called "Dialogic Host Media Processing Software Release 4.1LIN" includes video transcoding, transrating, conferencing and 3G-324M video-enabled mobile applications. Polycom Places Senior Executive on Leave October 26, 2009 at 11:04 am Polycom Places Senior Executive on Leave RadiSys Lands Strategic Partnerships with Aricent and 6WIND October 26, 2009 at 10:58 am Due to the rapid growth of data traffic and mobile video usage and the fact that Service Providers are demanding quick delivery of next-generation networks to satisfy ever-increasing consumer demand, the opportunities for this partnership to flourish are substantial. Aetna Recognized by J. D. Power and Associates October 26, 2009 at 10:56 am Aetna was recently recognized by J.D. Power and Associates for providing an "Outstanding Customer Service Experience" through its concierge customer service call center. Equinix to Acquire Switch and Data in $689 Million Deal October 26, 2009 at 10:50 am The acquisition is said to add more than one million gross square feet of data center capacity, bringing Equinix's total global footprint to 79 data centers in 34 markets and more than six million square feet across the North American, European and Asia-Pacific markets. How Broadband Stimulus Could Help Michigan: Talking to Merit Network October 26, 2009 at 10:47 am "Broadband access is a critical component for economic development, and our proposal will deliver high-performance connectivity to businesses in regions where it is currently unavailable," Donald Welch, president and CEO of Merit Network, Inc., told TMCnet. Verizon, AT&T Increase Rate of New Mobile Sub Growth October 26, 2009 at 8:52 am With third-quarter financial reporting completed for Verizon and AT&T, it looks as though both of those providers increased their pace of net new subscriber additions, compared to the second quarter of 2009. That also suggests Sprint Nextel and T-Mobile USA will report third quarter new subscriber results worse than in the second quarter of 2009. In the second quarter, Verizon and AT&T added fewer subs than in the third quarter. China Unicom Emerges First-Choice 3G Service Provider in China: Report October 26, 2009 at 8:48 am According to a new report from CCID Consulting, a research, consulting and IT outsourcing service provider from China, China Unicom emerged as the first-choice 3G service provider in the country, selected by 44.2 percent of users. China Mobile and China Telecom followed at 26.2 percent and 18.4 percent, respectively. CCID reportedly released its report on China's commercial 3G applications with Sohu IT. Both the firms conducted online surveys and finished a total number of 4,473 questionnaires. Telecom Lifecycle Management Helps Any Size Company Reduce Costs, Improve Communications October 26, 2009 at 8:44 am Through a telecom lifecycle management solution, companies can improve employee communications while reducing their expenses ? and in today's challenging economy, companies of all sizes and regions are looking to cut costs. Fonix Launches Speech Recognition Technology for Animation Developers October 26, 2009 at 8:35 am Fonix Speech, Inc., a provider of embedded speech interfaces for mobile devices, handheld electronic products, video game systems and processors, has reportedly launched its VoiceSync 1.0, a software solution for speech recognition for the animation industry. Free Webinar Explains How Convergence Management Services Can be a Game Changer for MSPs October 26, 2009 at 8:34 am During the recent free webinar, "Managing Convergence: Five Ways MSPs Can Increase Service Revenues," presented Oct. 21, Amit Kapoor, director of strategic technology advancement, Tone Software Corporation, and Paul Wiggins, convergence technology manager, Tone Software Corporation, discussed how MSPs can deliver competitive converged voice management services that lower overhead costs, increase profits, delight clients, and grow the business. On-Demand Traffic Dominates Internet Bandwidth October 26, 2009 at 8:31 am On-demand traffic now dominates global Internet bandwidth load, according to Sandvine. Almost two-thirds of all Internet traffic is consumed as it arrives, pointing to the growing importance real-time applications now are assuming. Real-time entertainment, for example, has almost doubled its share of total Internet traffic from 2008 to 2009, while gaming has increased its share by more than 50 percent. DealerTrack Integrates Dealer Management System KIA Motors America October 26, 2009 at 8:27 am DealerTrack Systems, Inc., a provider of on-demand software and data solutions for the automotive retail industry has reportedly announced that it has incorporated its DealerTrack Dealer Management System or 'DMS' with the Web-based dealer communications system of KIA Motors America, the sales, marketing and distribution arm of Kia Motors Corporation, South Korea. Free Webinar Uncovers Smartphone Satisfaction Results October 26, 2009 at 8:24 am The emergence of the iPhone and other popular smartphone devices are also pushing the envelope even further for increased uptake. But just how much are customers loving or loathing these smart devices? And which providers are winning the race? Superb Internet Launches New Lease-to-Own Programs for Dedicated Servers October 26, 2009 at 8:23 am Superb Internet, one of the oldest members of the Web hosting community, has reportedly extended its existing lease-to-own program to all of its dedicated servers. Company officials said that the existing lease-to-own program, until now only offered on the Superb Enterprise high-end/custom dedicated line of servers, lets dedicated server customers pay a small lease to own fee for a year and then at the end of one year they own the hardware outright while the monthly fee is reduced to a minimal colocation fee. This saves customers thousands of dollars over the life-time of the server. Altitude Software, TelCentris Enter into Partnership October 26, 2009 at 8:20 am Altitude Software, an independent global contact center solutions vendor, and TelCentris Inc., a new type of telephony company and the creator of VoxOx, reportedly have partnered to deliver Altitude's feature-rich multimedia contact center solutions hosted over TelCentris' Unified Communications Service Delivery Platform. TelCentris' Unified Communications Service Delivery Platform is a turnkey, carrier class solution that enables VARs, wireless operators, ISPs and other organizations, regardless of size, to launch profitable VoIP offerings in a matter of days while minimizing upfront capital expenditures. CDC Software Signs Deal to Acquire Software as a Service CRM Solutions Provider October 26, 2009 at 8:17 am CDC Software Corporation, a global provider of enterprise software applications and services, reportedly has signed a binding term sheet to acquire a provider of software as a service, or "SaaS" supply chain solutions for small and medium-size enterprises. MotionApps' Palm OS Emulator Now Includes GooSync October 26, 2009 at 8:14 am GooSync, a server based synchronization service that lets users synchronize almost any mobile device over-the-air with their Google Calendar, tasks and contacts, will now be shipped with Classic from MotionApps, the Palm OS emulator for the new Web OS. Users by installing a SyncML client can make GooSync work on the Palm OS. Boomi Announces 'Dream Widget' Contest October 26, 2009 at 8:10 am Boomi, a specialist in cloud-computing integration, has reportedly launched a contest that invites salesforce.com customers to contribute and vote for their "dream widget" -- a suggested integration widget between any third-party application and Salesforce CRM. The contest will run through Oct. 30. Teamstudio Enters into Partnership to Resell GEDYS IntraWare CRM Suite October 26, 2009 at 7:55 am Teamstudio, a provider of Notes/Domino application developer and administrator solutions, reportedly has reportedly entered into a partnership agreement whereby Teamstudio will market and resell GEDYS IntraWare 7 customer relationship management product suite. GEDYS IntraWare GmbH is a supplier of CRM solutions based on the Lotus Notes and Domino platform. LTX-Credence Corporation Intros New System Architecture October 26, 2009 at 7:52 am LTX-Credence Corporation, a Milpitas, Calif.-based provider of semiconductor ATE solutions, has reportedly launched a new system architecture, the Integrated Multi-system Architecture that improves floor efficiency. The IMA leverages compact, low cost test systems as fundamental building blocks to support the assembly of optimized test system arrays.   This email was sent to topi.ireng@gmail.com.  Create Your Account Don't want to receive this feed any longer? Unsubscribe here.